Always Revisit Your Core Values

When I work with companies one of the first things I want them to establish is core values. These core values must come from within the organization with all employees and potentially some board members and volunteers participating in the process. The process involves...

Online or Paper Appraisals?

IAS makes online performance appraisals affordable to small businesses with as few as 2 staff members! TrakStar is an online performance appraisal system that takes the pain out of performance reviews. For most managers the difficulty of doing performance reviews...

Owner, Manager, or Both?

I have found one of the top complaints I hear from business owners is this: “I do my job, why don’t my people do their job without me having to tell them what to do?” I completely understand this frustration! Most business owners started a company because they are...

Placing Your People

In my work with a client recently I have been reminded of the importance of placing your people in the right seats within your organization. A few reminders that can help: People who are “take charge” people, also called dominant, need decision making power. If you...

What is it About Communication?

I have found through my work with clients that communication can be blamed for almost everything that goes wrong. An employee is irritated with their boss because they have not received any feedback on their performance but they have never asked their boss directly...

Impact Your Bottom Line in the New Year

Often small business owners and nonprofit leaders have a really tough time setting aside the time to focus on improving the way their business functions internally. I can think of 4 of our clients that are having a difficult time setting aside the time to even meet...

The Importance of Keeping Performance Records

As the end of the year approached many of us plan for staff performance evaluations. For most of us that means racking our brain to come up with some specific examples of what our people have done performance wise that is worth noting. For most of us that also means...

Tha Manager Who Makes You Love (or Hate) Your Job

I listened to two friends recently talk about their jobs and how much they love the work and the people that work alongside them and below them but hate their managers. In fact so much so that one of them has her resume out after being with a company for over 10...

Learning to Manage People

I recommend reading the article 4 Common Mistakes Managers Make by Dan Schawbel, which states that 58% of all managers have never received any formal training in management. I have found this to be the case with almost every client I have worked with. Most people...

Writing Job Descriptions

Why is it so hard to write a job description that is specific and measurable? Because it’s a tedious job that belongs in the hands of someone who is detail oriented (like me)! Why do you need a job description that is specific and measurable (not to mention updated)...