I have learned from working on site with clients that the accountability I provide is critical to their success in the areas they have been working on with me. But I’m a consultant so I can’t stay forever (though many have asked me to just for this reason!) When I am on site once a week with a client they have their employees and what they are doing to better manage their people on the top of their minds. When I leave, they seem to fade back into the background because they are so busy doing whatever it is that they do. That method of operating is what put them into the position to need me in the first place.
So, what can you do? Continue to build the time into your schedule weekly to focus on your team – the people systems within your organization. They are, after all, your most costly and most valuable asset. Most business owners and nonprofit leaders feel like they just don’t have the time to do this. The reality is they do not have the time NOT to do this! Learn to hold yourself accountable. Just as you are able to make the time to meet with consultants around these issues you can certainly make the time to spend an hour every week to provide feedback to your team about their performance and document those conversations. You just cannot ignore your employees on a daily basis and expect them to perform in the way you want. They need interaction and feedback from you.
The truth is we make time for what is important in our lives, don’t we? No one actually has the extra time to spend with their spouse or play with their kids but we find it because we know how important it is. It is the same way in your business. Yes, your business is important. Your clients are important. But no one is more important than your business “family”. They are what keep the boat afloat and moving forward. Invest in them, hold yourself accountable and reap the benefits.